Last updated: 26 September 2026
This Privacy Policy explains how FORVANTA PARTS handles personal information when you visit our website or contact us about hydraulic components and sourcing services.
1. Who We Are
FORVANTA PARTS is operated by 深圳市孚万塔机械有限公司, a company based in Bantian Subdistrict, Longgang District, Shenzhen, China.
Website: https://forvantaparts.com/
Privacy contact: ken@forvantaparts.com
2. Information We Collect
When you use our inquiry form, we collect your name, email address, product or part number, and message. You may also provide your company name.
When you contact us by email or WhatsApp, we receive the information you choose to share, such as your contact details, equipment models, quantities, component photographs and purchasing requirements.
If you place an order, we may also need business, billing, delivery and contact information to arrange and support that order.
Our website and hosting systems may process technical information, such as IP addresses, browser details, requested pages and access times, to deliver the website, diagnose problems and maintain security.
Please do not submit passwords, payment card details, identity documents or personal information unrelated to your inquiry.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and clarify your requirements.
- Review sourcing options and prepare quotations.
- Communicate about products, orders and delivery arrangements.
- Provide after-sales assistance and maintain relevant business records.
- Operate and protect the website and meet applicable obligations.
Submitting an inquiry does not automatically add you to an advertising mailing list. We do not sell your personal information.
Where applicable law requires a legal basis, we process information to take steps requested before a contract, perform a contract, meet legal obligations, or pursue legitimate business interests where permitted. We obtain consent where required.
4. Cookies and Website Analytics
Cookies are small files stored by your browser. Our website may use cookies needed for website functions, security and authenticated administration.
We plan to enable Google Analytics through Google Site Kit to understand website traffic and improve our content. This planned analytics setup has not yet been completed as of the date above.
Once enabled, Google Analytics may process information such as pages viewed, interactions, visit times, traffic sources, device and browser information, and approximate location. The information collected will depend on the settings in use.
Before enabling analytics, we will review the configuration, update this policy as needed, and provide consent choices where required. This policy itself does not constitute consent to non-essential tracking.
You can manage or delete cookies through your browser settings. Blocking some cookies may affect website functions.
For information about Google’s processing, visit Google’s Privacy Policy.
5. Who May Receive Your Information
Our website uses Hostinger hosting and a WordPress inquiry form built with Fluent Forms. Inquiry information may be stored in our website systems and handled through the email services used to receive and respond to your message.
Service providers supporting hosting, email and website maintenance may process information where necessary to provide those services.
When seeking quotations from suppliers, we share relevant product requirements rather than your personal contact details. If an order requires a delivery or service partner to receive contact information, we share only the information needed for that arrangement.
We may also disclose information where required by applicable law or where necessary to establish, exercise or defend legal claims.
6. Email, WhatsApp and External Links
You may contact us using the email and WhatsApp links on our website. When you use an external service, that provider’s own privacy terms also apply.
For WhatsApp, please see WhatsApp’s Privacy Policy.
Links to other websites do not mean that we control their content or information-handling practices.
7. International Processing
Our company operates in China, so information you send us may be accessed and handled in China when we respond to inquiries and provide services.
Hosting, email and other service providers may process information in other countries. Where applicable law requires safeguards for international transfers, we will use the required arrangements. You can contact us for further information about providers and processing relevant to your inquiry.
8. How Long We Keep Information
For inquiries that do not result in an order, we retain personal information for up to 12 months after our last communication, then delete or anonymize it unless a longer period is necessary for an applicable legal obligation or an unresolved dispute.
For completed orders, we retain relevant information for as long as needed to fulfil the order, provide agreed after-sales support, and meet applicable accounting, tax and legal requirements.
Technical logs are retained according to operational and security needs and the relevant service settings. Deleted information may remain in routine backups until those backups are replaced or expire.
9. Protecting Your Information
We aim to limit access to personal information to those who need it for the purposes described in this policy and use reasonable measures to protect it. No internet transmission or storage system can be guaranteed completely secure.
10. Your Choices and Rights
You can contact us to ask about the personal information we hold about you or request access, correction or deletion.
Depending on applicable law, you may also have rights to restrict or object to processing, receive a portable copy of your information, or withdraw consent where processing relies on consent. Withdrawal does not affect processing lawfully carried out before withdrawal.
Some requests may be subject to legal exceptions or record-keeping obligations. We may request proportionate information to verify your identity before responding.
You may also raise a concern with the relevant data protection authority where applicable.
To make a request, email ken@forvantaparts.com.
11. Changes to This Policy
We may update this policy when our website, services or information-handling practices change. We will revise the date above and provide additional notice where required.
12. Contact Us
FORVANTA PARTS
Operated by 深圳市孚万塔机械有限公司
Bantian Subdistrict, Longgang District, Shenzhen, China
Email: ken@forvantaparts.com